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EXECUTIVE SUMMARY

MAS Holdings convey top notch attire and material answer for their buyers spread in everywhere throughout the world. The organization is South Asia’s biggest producer of undergarments. The organization began as a cosy attire fabricating association and now spread into sportswear, exhibitions wear and swimwear. The organization can be isolated into two segment name MAS attire and MAS venture. MAS intimae, MAS apparel, and MAS texture speak to the MAS attire. MAS IT, MAS brands and MAS texture stop speaks to the MAS attire. Operation administration characterized by the Porter (2009) as the way that association creates or conveys merchandise and ventures to their clients and Operation Administration assumes an essential part in the association and operation director is the individual who needs to give the specialized answer for authoritative issues.

Stock administration, limit administration, venture administration, data framework and quality administration are some of the key ideas talked about under the operation administration. All the pertinent ideas talk about by utilizing writing and models. The creator clarifies the present use of the organization for every idea and the proposal for the association.

INTRODUCTION

Company Introduction

The MAS holdings belong to Amalean brothers around 30 years before in Rathmalana with small number of the workforce (30 employees). This is largest apparel company in South Asia and provides employment opportunity for larger number of people. The company reports explained that continuous improvement in products, sustainable solution, and innovative ideas were reasons for success. In addition, strategic partnership with the Victoria secret, marks and Spencer, Nike, speed, and triumph also impact on the success. The organization currently practicing the lean production system which leads to achieve the competitive advantage and the main customer for MAS intimate is Victoria secret. The largest contributors to the MAS intimate are VS pink and Marks and Spencer respectively holds the first and second place. Nike works with both MAS intimate and MAS active for their production.

MAS Holdings limited mainly manufactures intimate wear, activewear,and swimwear. The product line included bonded and molded bras, shapewear, shorts, tank tops, bodysuit, sports bra, tops, pants, yoga wear, sleepwear and lifestyle wear Company Website: http://www.masholdings.com/Company Address: 10th Floor, Aitken Spence Tower 2,315, Vauxhall Street, Colombo 02,Sri Lanka.

Structure of the Company

The MAS Holdings is a one of provider for world’s premier form brands (EDB 2016). The MAS Holdings ready to convey the high-quality item, fast conveyance of client and spryness to clients. The MAS Holding can be partitioned into two area principally name MAS attire and MAS venture. MAS clothing has three fundamental segment named MAS Intimate, MAS Active, and MAS Fabric. MAS Investment keeps up three principle segment named MAS IT, MAS brands and MAS Fabric stop.

Operational Process of the Company

While talking about the operation administration idea application in the association, it is basic to comprehend the assembling process well. The fundamental operation process joins with the sewing and related work. In this report, the creator considers the general process of MAS holding to finish the client necessity of complete clothing things.

The generation process begins when Fabric Request Note (FRN) sent to the distribution center this incorporates the quantity of required material volume and this is a manual work. it isn’t a simple errand to make FRN as the individual need to allude many records and still this segment comprise of parcel of mistakes. The cutting division still uses the manual strategy to cut the material. This process takes a lot of time and consists of man-made mistakes. The withering plant handles the things by entering to the exceed expectations sheet. The pressing division utilizes container sticker to their item and this is additionally a manual exertion. In this manner, it takes a lot of time. The human workforce teams up when bundles stacked into the vehicle. The creator utilizes Porter’s esteem affix investigation to expound the idea of MAS Holdings and generation process of the organization.

  • Inbound Logistics: It set aside a lot of opportunity to make Purchasing request (PO) in this process as the agent needs to manage numerous divisions and get different data. The provider needed to hold up until the point that he gets the buy request to set up the request and this exceptionally effects on the assembling process. In this manual process, it required high human association to check the request in the distribution center. Great Receive Note (GRN) likewise handle physically by utilizing exceed expectations sheet. At that point the organization acquainted a system which empowers web with oversee inventory network effectively. The framework works together with the scanner tag which serves to effectively deal with the GRN.
  • Operation: The generation process begins when Fabric Request Note (FRN) sent to the stockroom this incorporates the quantity of required material volume and this is a manual work. it isn’t a simple undertaking to make FRN as the individual need to allude many reports and still this area comprise of part of blunders. The cutting office still uses the manual strategy to cut the material. This process takes a lot of time and consistsofman-made mistakes. The diminishing plant handles the things by entering to the exceed expectations sheet. The pressing office utilizes container sticker to their item and this is likewise a manual exertion. In this way, it takes a lot of time. The human workforce teams up when bundles stacked into the vehicle.
  • Outbound Logistics: The transportation subtle elements and the PO of customer handle physically by the association. It is hard to get to the information when fundamental as it brings time to inquiry and finds the important data.
  • Sales Marketing: The organization utilizes coordinate deals advertising for the deal their items.
  • Administration: The attire business does not give the after deals benefit but rather the organization in charge of the quality of items.
  • Supportive Activities:
  • Firm Infrastructure: The organization takes after well outline principles and arrangements to build up their workplace.
  • Human Resource Management (HRM): The organization considers worker as available asset and utilize many apparatuses and systems to propel them.
  • Technical Development: the organization utilizes present day innovative procedures to inspire clients with imaginative items.
  • Acquirement: The customer of the MAS Holdings considers the texture providers as they require a high-quality item toward the end.

Figure 1 Value Chain Analysis

Image result for value chain analysis

Source: Plinere, D & Borisov, A 2015, ‘Case Study on Inventory Management Improvement’, Information Technology and Management Science, vol 18.

OPERATION MANAGEMENT SOLUTION WITH LITERATURE

Inventory Management

Explanation using the Literature

Stock is the core of store network system (Eckert 2007). The creator clarified stock as the supply of item or materials that need to make the result of the company. Inventory administration holds the crude materials; transfer and product to the product by applying esteem included process and convey quality last merchandise to the client. Buffa and Sarin 2007 referred to in Mukopi and Iravo (2015) clarified the bigger stock prompts secured support, increment holding cost, decay or lapse materials and hazard from cheats. The low stock level upgrades the danger of defer the creation, effect on client relationship and underutilize the machine and human asset of the organization. In the previous working condition, consider abundance stock as the riches yet now the vast majority of the examination articles and organizations think stock needs to deal with viably. Assembling association keeps up the three kinds of stock; one for crude materials, the second one for semi-completed things and another for completed goods (Plinere and Borisov 2015). Muller (2011) clarified the reason for the stock as to keep up the independence of operations, to take care of the creation demand, to meet the adaptability in the generation plan, and to stay away from the hazard in crude material conveyance time.

A large portion of the writing distributed in the region of stock and stock administration expressed that each assembling and retailer associations need to take after proficient and successful administration of stock as it profoundly effects on conclusive benefit of the association. The association can choose the perfect stock impediment in view of the request, variety of interest, the unit cost of crude materials, size of the generation, the sore limit of the association (Mukopi and Iravo 2015). Unforeseen request from the client and provider related issues profoundly impacts n stock designs. As indicated by the Japanese idea, best and effective route is to deal with Just in Time (JIT) stock as is chopped down the stock taking care of cost and chop down the cost spend for space taking care of. By applying this framework the organization can do their generation without having stock on their hand and both client and provider need a good understanding. What’s more, the provider needs the capacity to convey the things whenever. SHAIKH (2015) clarified distinctive stock models, for example, single period show, Economic Production Quantity (EPQ), and EOQ (Economic Order Quantity) model. Eckert (2007) clarified that achievement of stock administration framework can be estimated by utilizing the success of the acquiring design and current stock taking care of technique and level.

Recommendation and Application of the Inventory Management

MAS holdings acquainted the web empower the system with handle the greater part of the authoritative undertaking adequately and effectively. the present framework encourages them to make and keep up PO and GRN as they have an inbuilt office for scanner tag perusing what not. The organization likewise keeps up ERP framework. This framework holds and keeps up every last data respects to the crude materials and completed products. The vast majority of the crude materials MAS Holdings in outside nations and it require parcel f investment to convey a few things because of the mass and cost. In this manner, the organization dependably needs to keep up some level of stock to begin and proceed with the work until crude material arrive sat the organization. The organization can keep the trust on the provider as they have a long-term association with the association. Greatest time the provider takes to convey pressing crude materials is under five working days. The association can give important access to the provider for their entryway to see the present level of stock. In this manner, they can make prepared the crude materials until the point that organization sends the PO note to the specific organization. This strategy improves the productivity and decrease the lead time between the get the request and make the request. The quality division dependably needs to include with checking the quality of crude material when they get the request. Likewise, they have to do quality investigation arbitrarily for semi-completed products in the specific line to limit the mistakes. The association needs to concern progressively and screen the association conveys the completed products to the client. The administration needs to facilitate all the fundamental office from accepting crude materials to convey the last item to the particular client.

Further, the association can build up the versatile application which gives capacity their providers to get to their entryway from anyplace on the planet. What’s more, the association can enhance their gateway to send email, SMS alarms to specific providers when stock level goes down to specific level.

Quality Management

Explanation Using Literature

The quality management idea is a very renowned idea in the advanced world as the vast majority of the customer interest for quality and those mindful more about the product and the standard prerequisite of the specific thing. Quality management incorporates the capacities, for example, quality control, quality investigation and quality affirmation. The ISO express the quality standard of each area (MAUCH 2010).

Faizur et al. (2015) expressed that quality implanted with pre-deals, post-deals, delivery, and valuing of piece of clothing organization. The point of the customer is to have the quality items at reasonable cost. The association dependably need to accomplish the quality focus inside the concurred cost. From the earliest starting point to end, quality collaboration with each process. the quality issues that can discover in the attire business is sewing abandons, shading surrenders, measuring absconds, and completed piece of clothing defects Faizur et al. (2015). The Total Quality Management (TQM) examines the quality management vital to the attire business as it discloses the best approach to enhance efficiency, item quality and decrease the cost of assembling. The cost diminishment in TQM talks about the limit the adjust and scrape (Syduzzaman et al. 2014). The TQM techniques, for example, stream graph, circumstances and end results outline can be utilized to investigate the issues that have with their own organization. The clothing producing organizations in view of the consumer loyalty and TQM applications help to win the core of shopper effectively. The primary test of the material office keeps up quality benchmarks as the inward condition is extremely intricate. The TQM concentrates on enhancing item, process, and administration of the general association. It expects to recognize the purchaser prerequisite, organize client necessity, defining objectives and convey the quality item as per the client inclinations. The quality can be estimated conformance to determination, wellness for utilize, esteem for cost paid, and after deals guarantee.

Quality control director in charge of assessment the items and quality supervisor in charge of getting ready point by point execution proclamation and additionally quality director in charge of estimating the effectiveness of the creation process and recommend the technique to enhance the quality of each stage.

Recommendation and Application to the Organization

The MAS Holdings offering separate personal things to their clients. Every one of the items is immaculate outline mixed with the best quality. The organization takes after two ay quality review, one in examination crude material and another for the final item in the assembling procedure to guarantee the nature of things. The crude material examination guarantees the nature of information sources which ensure the nature of final result. Each line check for quality as it rectifies the issue inside least time and guarantees the conveyance time acknowledged the date. Likewise, this system minimizes the wastage of assembling process. the last quality examination which does at the finish of the procedure guarantees that the result meet client prerequisite and models or not. The association handle (Accepted Quality Level) AQL to keep up quality gauges of the items and AQL 1.5 practice most in the association. The Quality Assurance (QA) office in charge of dealing with quality issues in the association. Every one of the items rehearse ISO 9001 standard.

The organization needs to get the top level input through and through of the organizational hierarchy to keep up the nature of the association. The association can actualize quality mindfulness program in the association and reward for the worker who has fewer surrenders in each line to rouse them. In addition, the association can give preparing identified with the quality of each office in at regular intervals. The association needs to keep up a strong association with the providers to get brilliant crude materials and long-term relationship is basic as reliability is vital in the business. The association can build up a model for specific request before going for the actual item to comprehend the client necessity accurately.

Capacity Management

Explanation using the Literature

Capacity implies the ability to measure the assets in amount and level of value for a characterized time of time (Sernola 2011). As indicated by the (Olhager, Rudberg and Wikner 2001), capacity arranging is inessential factor of capacity management. The capacity arranging is a method for mapping their strategies for success with the abilities. The capacity arranging can be separated into a few phases in view of the planning length. Capacity management design interface with the master calendar and material prerequisite arrangement. Aarabi and Hasanian (2014) clarified that every one of the exercises of assembling or administration association restricted because of the capacity that the organization has on specific time. Current market and industry extremely aggressive because of the multifaceted nature of the business and client request. Subsequently, the association needs to plan and control the capacity to accomplish hierarchical objectives. The capacity arranging and controlling exercises exceedingly impacts on the productivity and adequacy of the operation.

Capacity management considers the demand for particular item or item run when making arrangements for capacity. The issues, for example, value variety, advancement strategy for item change, the delivery time of the item fundamental to consider popular management. The issues, for example, staff enhancement, change the hardware, utilize propelled innovations, change the present strategy, and overhaul the item impacts on capacity management. The capacity arranging and controlling attempt to adjust amongst request and assembling process. On the off chance that an organization has high capacity implies assets are underutilized. The circumstance capacity is more noteworthy than request, the clients need to pay more as the cost is high and when request is not as much as capacity, the clients need to pay small sum as all the cost isolate among the consumers. The organization needs to consider about market development, focused criteria of the market, contenders position and capacity, political security and the tax collection, specialized headway, and social obligations of an organization, for example, green idea in long haul capacity planning(Sernola 2011). Capacity arranging includes with surveying existing capacity, determining capacity needs, distinguish the elective approaches to adjust capacity, assess hierarchical abilities in the financial, monetary and mechanical territory and select elective approaches to accomplish capacity, for example, work additional hours.

Recommendation ns Application to the Organization

The creation capacity of the MAS Holdings has ascertained by an available asset of the organization. As clarify some time recently, the organization endures from high rate of representative turnover and these effects on their capacity arranging and asset arranging of the organization. The organization computes capacity by utilizing accessible machine and hours every days. The association gives their items o diverse customers in various land area. They have ideal with various item classes, materials, and styles. Aside from the materials, aloof human capacity needs in the sewing division. The fundamental piece of the capacity arranging examines the time taken for every action, for example, cutting, sewing and so forth the association utilizes much equipment which implanted present day innovation on them. To use the all the machine, the association can make four move four days. At that point isolate the workers into different move as reasonable. Every week the representatives for each move can be changed to upgrade their effective level as nobody prefer to work in night move until the end of time. In the meantime, the association prepare incompetent representatives to apply rather than a worker who left the organization. This additionally gets the greatest usage of the machine and adjusts the capacity arranging as the greater part of the tasks require talented specialists in the apparel industry. To oversee abundance request, the organization can contract transitory or low maintenance labourer for the association to finish the work on time and convey it on time.

Attire industry gets by on the power and the machine more often than not. The capacity change when a machine goes down or the association has not get required material or semi-completed great on time. The association can build up their framework and entry to speak with each line and machine. The association can create and execute a device to press a catch and specific flag can send as an alert to the specific division, for example, support or manager of line. The specific individual can connect with the issue and deal with the issue as quickly as time permits. Also, the association needs to nearly screen the request and up and coming requests for them and make prepared the arrangements for each request independently.

Project Management Importance

The project can be portrayed as temporary effort of group of people to make unique thing as the output of the system. The project has described the start and end point. Each project needs different time of system to achieve the goal thing. House advancement or building improvement can be elucidated as a project as it has start and end dates and required different sort of activities to complete the endeavour.

Project management is the route toward using learning, capacities, tools, and techniques to achieve the essential of the project. Each and every activity of the project interface with each other and facilitated exertion the project can be portrayed as temporary effort of group of people to make unique thing as the output of the system. The project has described the start and end point. Each project needs different time of system to achieve the goal thing. House advancement or building improvement can be elucidated as a project as it has start and end dates and required different sort of activities to complete the endeavour.

Project management is the route toward using learning, capacities, tools, and techniques to achieve the essential of the project. Each and every activity of the project interface with each other and facilitated exertion of each labourer is fundamental to achieve the project goals (PMBOK 2004).The guideline parts of the project management are achieving the degree, time, cost and quality according to the assertion. Project Cycle Management (PCM) portrays all the management practices related with the project life cycle (Novartis Foundation 2010). The PCM clears up five phases named;

  • Project recognizing verification
  • Project plan, design, and masterminding
  • Project execution and watching
  • Project review and evaluation
  • Impact evaluation

Akarakiri, Irefin and Olateju (2012) communicated that project management consolidates management limits named masterminding, dealing with, organizing and controlling. The standard obligation of project manager is administering resource inside the money related arrangement and achieves the project goals. The project management offers the ability to envision resource and timetable for particular work. Additionally, the project management achieves the targets, for instance, productivity, quality, and cost-ampleness.

Project control is a formal strategy of project management. Project control has a direct influence on project progress. The minor issue of the project leads to project frustration. The project control related with scope, change, timetable, cost, and Risk(Solís-Carcaño, Corona-Suárez and García-Ibarra 2015). The Program Evaluation Revie Technique (PERT) strategy is incredibly outstanding and basic system to project control. This instrument registers thereal time to complete the project. This instrument processes the traverse of every task and furthermore the duration of the overall project (Solís-Carcaño, Corona-Suárez and García-Ibarra 2015). Also, Critical Path Method (CPM) in like manner use in projects to plan and control the project. Project control screens and allot essential resources for fundamental activities to furnish the project. The clarifications for the failure of a projectors nonattendance of correspondence, quick fundamental authority, the problem with time surveying and configuration not as showed by the external condition activities and decisions. of each labourer is fundamental to achieve the project goals (PMBOK 2004).The guideline parts of the project management are achieving the degree, time, cost and quality according to the assertion. Project Cycle Management (PCM) portrays all the management practices related with the project life cycle (Novartis Foundation 2010). The PCM clears up five phases named;

  • Project recognizing verification
  • project plan, design, and masterminding
  • Project execution and watching
  • Project review and evaluation
  • Impact evaluation

Akarakiri, Irefin and Olateju (2012) communicated that project management consolidates management limits named masterminding, dealing with, organizing and controlling. The standard obligation of project manager is administering resource inside the money related arrangement and achieves the project goals. The project management offers the ability to envision resource and timetable for particular work. Additionally, the project management achieves the targets, for instance, productivity, quality, and andcost-ampleness.

Project control is a formal strategy of project management. Project control has a direct influence on project progress. The minor issue of the project leads to project frustration. The project control related with scope, change, timetable, cost, and Risk (Solís-Carcaño, Corona-Suárez and García-Ibarra 2015). The Program Evaluation Revie Technique (PERT) strategy is incredibly outstanding and basic system to project control. This instrument registers thereal time to complete the project. This instrument processes the traverse of every task and furthermore the duration of the overall project (Solís-Carcaño, Corona-Suárez and García-Ibarra 2015). Also, Critical Path Method (CPM) in like manner use in projects to plan and control the project. Project control screens and allot essential resources for fundamental activities to furnish the project. The clarifications for the failure of aprojectare nonattendance of correspondence, quick fundamental authority, the problem with time surveying and configuration not as showed by the external condition activities and decisions.

Information System

Current authoritative setting information is extremely significant angles as it settles on precise choice identified with the association and exhibitions of the company. The key factor of the information system or information management is giving the right information at ideal time (Alcamí and Carañana 2012). The best directors utilize the information to anticipate the future, make an arrangement and control the hierarchical exercises keeping in mind the end goal to upgrade their piece of the pie. The information can gather through the formal or casual source to get ready and plan for what’s to come. Crude information has no importance or nobody can utilize them without change to information. All the association presser with the high many-sided quality and the high rivalry in the business. In this way, the association needs to take inaccurate choice on time and productively. Information system (IS) is a system which creates by utilizing diverse segments and gives vital information to choice making. IS improves the proficiency and viability of the association which builds the authoritative efficiency. The writing clarifies distinctive sort of IS named Management Information system (MIS), Expert system and neural system, value-based process system and Decision Support system. Currently, most of the organizations utilize Management Information system (MIS) as May be. This system improves the exhibitions of the management. As per the Tripathi, 2011 referred to in MIS have three levels named operational, center management and best management. MIS gives vital information to the decision-production of the company. Manufacturing organizations utilize alarger amount of crude materials, last items and HR for their creation procedure which hard to deal with physically. The MIS system produces point by point reports about every division, enhance the speed, quality, and exact reports. What’s more, oversee client and providers. The creator clarifies the distinction between the IS following.

MIS (Management Information System): this sort of system gathers the information by the exchange preparing system and utilizes that information to make reports. These reports can be utilized to tackle the authoritative issues and foresee what’s to come.

Exchange Process system: This sort of system gathers, process, store, show or wipe out exchanges of the association. These systems permit doing various exchanges all the while. By utilizing this kind of information, the association can make charging, wages, calendar and check enrol. Choice Support System: This kind of system settles on choices by working and breaking down the information. This sort of system enhances the nature of overseeing choice. DSS tackles the issues by utilizing outer information. Information System (IS): this system stores information that give ongoing and exact information.

Importance of Information Management System

Current hierarchical setting information is exceptionally significant perspectives as it settles on love exact choice identified with the association and exhibitions of the company. The key factor of the information system or information management is giving the right information at perfect time (Alcamí and Carañana 2012). The best supervisors utilize the information to anticipate the future, make an arrangement and control the hierarchical exercises so as to upgrade their piece of the pie. The information can gather through the formal or casual source to get ready and plan for what’s to come. Crude information has no importance or nobody can utilize them without change to information. All the association presser with the high intricacy and the high rivalry in the business. Hence, the association needs to take an accurate choice on time and effectively. Information system (IS) is a system which creates by utilizing distinctive segments and gives essential information to choice making (YADETA 2016). IS improves the proficiency and adequacy of the association which expands the authoritative efficiency. The writing clarifies distinctive sort of IS named Management Information system (MIS), Expert system and neural system, value-based process system and Decision Support system. Currently, most of the organizations utilize Management Information system (MIS) as Seems to be. This system improves the exhibitions of the management. As per the Tripathi, 2011 referred to in MIS have three levels named operational, center management and best management. MIS gives vital information to the decision-production of the company. Manufacturing organizations utilize alarger amount of crude materials, last items and HR for their creation procedure which hard to deal with physically. The MIS system produces point by point reports about every division, enhance the speed, quality, and precise reports. What’s more, oversee client and providers. The creator clarifies the contrast between the IS following. MIS (Management Information System): this sort of system gathers the information by the exchange preparing system and utilizes that information to make reports. These reports can be utilized to take care of the authoritative issues and foresee what’s to come.

Exchange Process system: This kind of system gathers, process, store, show or wipe out exchanges of the association. These systems permit doing different exchanges all the while. By utilizing these sort of information, the association can make charging, wages, timetable and check enlist.

Choice Support System: This sort of system settles on choices by working and examining the information. This kind of system enhances the nature of overseeing choice. DSS takes care of the issues by utilizing outer information.

Information System (IS): this system stores information that give continuous and exact information.

Recommendation and Critical Application

Currently, MAS Holdings use mobile and cloud technologies as technology solutions of the organization. In addition, the company gets the support of different software vendors to enhance their service and customize the consumer-driven solution. The company identifies the importance of technology for manufacturing company as it helps to compete with the others. The company uses SAP and six sigma approach to the company which enhances the effectiveness and efficiency of the organization. Further, the management can generate accurate reports such as inventory level, attendance; resource planning and etc. due to all these IS use in the company. The system makes easy the activities such as financing, payroll, and manufacturing.

OPERATION MANAGEMENT AND CRITICAL ANALYSIS

Operation management characterized by the Porter (2009) as the way that association creates or convey merchandise and ventures to their clients. Stevenson (2002) explained the operation management as process that makes merchandise or administration. This considers estimating, scope quantification, booking, overseeing stock, quality confirmation, and worker inspiration. Significance of operation management unmistakably recognized by the Japanese producers. This drives to distinguish the significance of operation management by other assembling and administration associations. Current market isn’t care for customary showcasing system. Current market has numerous contenders and high rivalry in the market. In this way, each organization needs to contend with others successfully. Operation procedure accomplishes the hierarchical mission and support to corporate technique of the organization (Ramanujan 2012). The operation management round-up forms in administration and assembling association. Upgrades the profitability of the association and assumes a key part in an organization. Operation management exercises are the center of all the business. client benefit, quality confirmation, generation arranging, creation control, plan the work, work configuration, stock management and so on are a few cases. The operation management capacities help to the success of the association.

CONCLUSIONS

The operation management is important management concept in an organization as it covers theoverall function of the company. Operation management discipline named as inventory management, capacity management, project management, risk management, quality management, and waste management. All these disciplineshelp to enhance the productivity of the organization and enhance the efficiency and effectiveness of the process. the advanced technology helps to compete with other and add more values to each process of the organization as itssupports to coordinate and maintain thestrong relationshipwith all the department in the company. Operation manager has many responsibilities such as dealing with the employees, communicate and coordinate with other department and solve and find amodern method for organizational issues.

In this document, the author discusses thecurrent situation of the MAS Holding and discuss the relevant operation management discipline suitable to solve the issues. The author used inventory management, capacity management,and quality management to solve the current issues in the organization. Moreover, the author discusses theimportance of the project management and Information system to the company.

 

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  • YADETA, D 2016, ‘ROLE OF MANAGEMENT INFORMATION SYSTEM IN BUSINESS’, Academics World 18th International Conference.

EXECUTIVE SUMMARY

MAS Holdings convey top notch attire and material answer for their buyers spread in everywhere throughout the world. The organization is South Asia’s biggest producer of undergarments. The organization began as a cosy attire fabricating association and now spread into sportswear, exhibitions wear and swimwear. The organization can be isolated into two segment name MAS attire and MAS venture. MAS intimae, MAS apparel, and MAS texture speak to the MAS attire. MAS IT, MAS brands and MAS texture stop speaks to the MAS attire. Operation administration characterized by the Porter (2009) as the way that association creates or conveys merchandise and ventures to their clients and Operation Administration assumes an essential part in the association and operation director is the individual who needs to give the specialized answer for authoritative issues.

Stock administration, limit administration, venture administration, data framework and quality administration are some of the key ideas talked about under the operation administration. All the pertinent ideas talk about by utilizing writing and models. The creator clarifies the present use of the organization for every idea and the proposal for the association.

INTRODUCTION

Company Introduction

The MAS holdings belong to Amalean brothers around 30 years before in Rathmalana with small number of the workforce (30 employees). This is largest apparel company in South Asia and provides employment opportunity for larger number of people. The company reports explained that continuous improvement in products, sustainable solution, and innovative ideas were reasons for success. In addition, strategic partnership with the Victoria secret, marks and Spencer, Nike, speed, and triumph also impact on the success. The organization currently practicing the lean production system which leads to achieve the competitive advantage and the main customer for MAS intimate is Victoria secret. The largest contributors to the MAS intimate are VS pink and Marks and Spencer respectively holds the first and second place. Nike works with both MAS intimate and MAS active for their production.

MAS Holdings limited mainly manufactures intimate wear, activewear,and swimwear. The product line included bonded and molded bras, shapewear, shorts, tank tops, bodysuit, sports bra, tops, pants, yoga wear, sleepwear and lifestyle wear Company Website: http://www.masholdings.com/Company Address: 10th Floor, Aitken Spence Tower 2,315, Vauxhall Street, Colombo 02,Sri Lanka.

Structure of the Company

The MAS Holdings is a one of provider for world’s premier form brands (EDB 2016). The MAS Holdings ready to convey the high-quality item, fast conveyance of client and spryness to clients. The MAS Holding can be partitioned into two area principally name MAS attire and MAS venture. MAS clothing has three fundamental segment named MAS Intimate, MAS Active, and MAS Fabric. MAS Investment keeps up three principle segment named MAS IT, MAS brands and MAS Fabric stop.

Operational Process of the Company

While talking about the operation administration idea application in the association, it is basic to comprehend the assembling process well. The fundamental operation process joins with the sewing and related work. In this report, the creator considers the general process of MAS holding to finish the client necessity of complete clothing things.

The generation process begins when Fabric Request Note (FRN) sent to the distribution center this incorporates the quantity of required material volume and this is a manual work. it isn’t a simple errand to make FRN as the individual need to allude many records and still this segment comprise of parcel of mistakes. The cutting division still uses the manual strategy to cut the material. This process takes a lot of time and consists of man-made mistakes. The withering plant handles the things by entering to the exceed expectations sheet. The pressing division utilizes container sticker to their item and this is additionally a manual exertion. In this manner, it takes a lot of time. The human workforce teams up when bundles stacked into the vehicle. The creator utilizes Porter’s esteem affix investigation to expound the idea of MAS Holdings and generation process of the organization.

  • Inbound Logistics: It set aside a lot of opportunity to make Purchasing request (PO) in this process as the agent needs to manage numerous divisions and get different data. The provider needed to hold up until the point that he gets the buy request to set up the request and this exceptionally effects on the assembling process. In this manual process, it required high human association to check the request in the distribution center. Great Receive Note (GRN) likewise handle physically by utilizing exceed expectations sheet. At that point the organization acquainted a system which empowers web with oversee inventory network effectively. The framework works together with the scanner tag which serves to effectively deal with the GRN.
  • Operation: The generation process begins when Fabric Request Note (FRN) sent to the stockroom this incorporates the quantity of required material volume and this is a manual work. it isn’t a simple undertaking to make FRN as the individual need to allude many reports and still this area comprise of part of blunders. The cutting office still uses the manual strategy to cut the material. This process takes a lot of time and consistsofman-made mistakes. The diminishing plant handles the things by entering to the exceed expectations sheet. The pressing office utilizes container sticker to their item and this is likewise a manual exertion. In this way, it takes a lot of time. The human workforce teams up when bundles stacked into the vehicle.
  • Outbound Logistics: The transportation subtle elements and the PO of customer handle physically by the association. It is hard to get to the information when fundamental as it brings time to inquiry and finds the important data.
  • Sales Marketing: The organization utilizes coordinate deals advertising for the deal their items.
  • Administration: The attire business does not give the after deals benefit but rather the organization in charge of the quality of items.
  • Supportive Activities:
  • Firm Infrastructure: The organization takes after well outline principles and arrangements to build up their workplace.
  • Human Resource Management (HRM): The organization considers worker as available asset and utilize many apparatuses and systems to propel them.
  • Technical Development: the organization utilizes present day innovative procedures to inspire clients with imaginative items.
  • Acquirement: The customer of the MAS Holdings considers the texture providers as they require a high-quality item toward the end.

Figure 1 Value Chain Analysis

Image result for value chain analysis

Source: Plinere, D & Borisov, A 2015, ‘Case Study on Inventory Management Improvement’, Information Technology and Management Science, vol 18.

OPERATION MANAGEMENT SOLUTION WITH LITERATURE

Inventory Management

Explanation using the Literature

Stock is the core of store network system (Eckert 2007). The creator clarified stock as the supply of item or materials that need to make the result of the company. Inventory administration holds the crude materials; transfer and product to the product by applying esteem included process and convey quality last merchandise to the client. Buffa and Sarin 2007 referred to in Mukopi and Iravo (2015) clarified the bigger stock prompts secured support, increment holding cost, decay or lapse materials and hazard from cheats. The low stock level upgrades the danger of defer the creation, effect on client relationship and underutilize the machine and human asset of the organization. In the previous working condition, consider abundance stock as the riches yet now the vast majority of the examination articles and organizations think stock needs to deal with viably. Assembling association keeps up the three kinds of stock; one for crude materials, the second one for semi-completed things and another for completed goods (Plinere and Borisov 2015). Muller (2011) clarified the reason for the stock as to keep up the independence of operations, to take care of the creation demand, to meet the adaptability in the generation plan, and to stay away from the hazard in crude material conveyance time.

A large portion of the writing distributed in the region of stock and stock administration expressed that each assembling and retailer associations need to take after proficient and successful administration of stock as it profoundly effects on conclusive benefit of the association. The association can choose the perfect stock impediment in view of the request, variety of interest, the unit cost of crude materials, size of the generation, the sore limit of the association (Mukopi and Iravo 2015). Unforeseen request from the client and provider related issues profoundly impacts n stock designs. As indicated by the Japanese idea, best and effective route is to deal with Just in Time (JIT) stock as is chopped down the stock taking care of cost and chop down the cost spend for space taking care of. By applying this framework the organization can do their generation without having stock on their hand and both client and provider need a good understanding. What’s more, the provider needs the capacity to convey the things whenever. SHAIKH (2015) clarified distinctive stock models, for example, single period show, Economic Production Quantity (EPQ), and EOQ (Economic Order Quantity) model. Eckert (2007) clarified that achievement of stock administration framework can be estimated by utilizing the success of the acquiring design and current stock taking care of technique and level.

Recommendation and Application of the Inventory Management

MAS holdings acquainted the web empower the system with handle the greater part of the authoritative undertaking adequately and effectively. the present framework encourages them to make and keep up PO and GRN as they have an inbuilt office for scanner tag perusing what not. The organization likewise keeps up ERP framework. This framework holds and keeps up every last data respects to the crude materials and completed products. The vast majority of the crude materials MAS Holdings in outside nations and it require parcel f investment to convey a few things because of the mass and cost. In this manner, the organization dependably needs to keep up some level of stock to begin and proceed with the work until crude material arrive sat the organization. The organization can keep the trust on the provider as they have a long-term association with the association. Greatest time the provider takes to convey pressing crude materials is under five working days. The association can give important access to the provider for their entryway to see the present level of stock. In this manner, they can make prepared the crude materials until the point that organization sends the PO note to the specific organization. This strategy improves the productivity and decrease the lead time between the get the request and make the request. The quality division dependably needs to include with checking the quality of crude material when they get the request. Likewise, they have to do quality investigation arbitrarily for semi-completed products in the specific line to limit the mistakes. The association needs to concern progressively and screen the association conveys the completed products to the client. The administration needs to facilitate all the fundamental office from accepting crude materials to convey the last item to the particular client.

Further, the association can build up the versatile application which gives capacity their providers to get to their entryway from anyplace on the planet. What’s more, the association can enhance their gateway to send email, SMS alarms to specific providers when stock level goes down to specific level.

Quality Management

Explanation Using Literature

The quality management idea is a very renowned idea in the advanced world as the vast majority of the customer interest for quality and those mindful more about the product and the standard prerequisite of the specific thing. Quality management incorporates the capacities, for example, quality control, quality investigation and quality affirmation. The ISO express the quality standard of each area (MAUCH 2010).

Faizur et al. (2015) expressed that quality implanted with pre-deals, post-deals, delivery, and valuing of piece of clothing organization. The point of the customer is to have the quality items at reasonable cost. The association dependably need to accomplish the quality focus inside the concurred cost. From the earliest starting point to end, quality collaboration with each process. the quality issues that can discover in the attire business is sewing abandons, shading surrenders, measuring absconds, and completed piece of clothing defects Faizur et al. (2015). The Total Quality Management (TQM) examines the quality management vital to the attire business as it discloses the best approach to enhance efficiency, item quality and decrease the cost of assembling. The cost diminishment in TQM talks about the limit the adjust and scrape (Syduzzaman et al. 2014). The TQM techniques, for example, stream graph, circumstances and end results outline can be utilized to investigate the issues that have with their own organization. The clothing producing organizations in view of the consumer loyalty and TQM applications help to win the core of shopper effectively. The primary test of the material office keeps up quality benchmarks as the inward condition is extremely intricate. The TQM concentrates on enhancing item, process, and administration of the general association. It expects to recognize the purchaser prerequisite, organize client necessity, defining objectives and convey the quality item as per the client inclinations. The quality can be estimated conformance to determination, wellness for utilize, esteem for cost paid, and after deals guarantee.

Quality control director in charge of assessment the items and quality supervisor in charge of getting ready point by point execution proclamation and additionally quality director in charge of estimating the effectiveness of the creation process and recommend the technique to enhance the quality of each stage.

Recommendation and Application to the Organization

The MAS Holdings offering separate personal things to their clients. Every one of the items is immaculate outline mixed with the best quality. The organization takes after two ay quality review, one in examination crude material and another for the final item in the assembling procedure to guarantee the nature of things. The crude material examination guarantees the nature of information sources which ensure the nature of final result. Each line check for quality as it rectifies the issue inside least time and guarantees the conveyance time acknowledged the date. Likewise, this system minimizes the wastage of assembling process. the last quality examination which does at the finish of the procedure guarantees that the result meet client prerequisite and models or not. The association handle (Accepted Quality Level) AQL to keep up quality gauges of the items and AQL 1.5 practice most in the association. The Quality Assurance (QA) office in charge of dealing with quality issues in the association. Every one of the items rehearse ISO 9001 standard.

The organization needs to get the top level input through and through of the organizational hierarchy to keep up the nature of the association. The association can actualize quality mindfulness program in the association and reward for the worker who has fewer surrenders in each line to rouse them. In addition, the association can give preparing identified with the quality of each office in at regular intervals. The association needs to keep up a strong association with the providers to get brilliant crude materials and long-term relationship is basic as reliability is vital in the business. The association can build up a model for specific request before going for the actual item to comprehend the client necessity accurately.

Capacity Management

Explanation using the Literature

Capacity implies the ability to measure the assets in amount and level of value for a characterized time of time (Sernola 2011). As indicated by the (Olhager, Rudberg and Wikner 2001), capacity arranging is inessential factor of capacity management. The capacity arranging is a method for mapping their strategies for success with the abilities. The capacity arranging can be separated into a few phases in view of the planning length. Capacity management design interface with the master calendar and material prerequisite arrangement. Aarabi and Hasanian (2014) clarified that every one of the exercises of assembling or administration association restricted because of the capacity that the organization has on specific time. Current market and industry extremely aggressive because of the multifaceted nature of the business and client request. Subsequently, the association needs to plan and control the capacity to accomplish hierarchical objectives. The capacity arranging and controlling exercises exceedingly impacts on the productivity and adequacy of the operation.

Capacity management considers the demand for particular item or item run when making arrangements for capacity. The issues, for example, value variety, advancement strategy for item change, the delivery time of the item fundamental to consider popular management. The issues, for example, staff enhancement, change the hardware, utilize propelled innovations, change the present strategy, and overhaul the item impacts on capacity management. The capacity arranging and controlling attempt to adjust amongst request and assembling process. On the off chance that an organization has high capacity implies assets are underutilized. The circumstance capacity is more noteworthy than request, the clients need to pay more as the cost is high and when request is not as much as capacity, the clients need to pay small sum as all the cost isolate among the consumers. The organization needs to consider about market development, focused criteria of the market, contenders position and capacity, political security and the tax collection, specialized headway, and social obligations of an organization, for example, green idea in long haul capacity planning(Sernola 2011). Capacity arranging includes with surveying existing capacity, determining capacity needs, distinguish the elective approaches to adjust capacity, assess hierarchical abilities in the financial, monetary and mechanical territory and select elective approaches to accomplish capacity, for example, work additional hours.

Recommendation ns Application to the Organization

The creation capacity of the MAS Holdings has ascertained by an available asset of the organization. As clarify some time recently, the organization endures from high rate of representative turnover and these effects on their capacity arranging and asset arranging of the organization. The organization computes capacity by utilizing accessible machine and hours every days. The association gives their items o diverse customers in various land area. They have ideal with various item classes, materials, and styles. Aside from the materials, aloof human capacity needs in the sewing division. The fundamental piece of the capacity arranging examines the time taken for every action, for example, cutting, sewing and so forth the association utilizes much equipment which implanted present day innovation on them. To use the all the machine, the association can make four move four days. At that point isolate the workers into different move as reasonable. Every week the representatives for each move can be changed to upgrade their effective level as nobody prefer to work in night move until the end of time. In the meantime, the association prepare incompetent representatives to apply rather than a worker who left the organization. This additionally gets the greatest usage of the machine and adjusts the capacity arranging as the greater part of the tasks require talented specialists in the apparel industry. To oversee abundance request, the organization can contract transitory or low maintenance labourer for the association to finish the work on time and convey it on time.

Attire industry gets by on the power and the machine more often than not. The capacity change when a machine goes down or the association has not get required material or semi-completed great on time. The association can build up their framework and entry to speak with each line and machine. The association can create and execute a device to press a catch and specific flag can send as an alert to the specific division, for example, support or manager of line. The specific individual can connect with the issue and deal with the issue as quickly as time permits. Also, the association needs to nearly screen the request and up and coming requests for them and make prepared the arrangements for each request independently.

Project Management Importance

The project can be portrayed as temporary effort of group of people to make unique thing as the output of the system. The project has described the start and end point. Each project needs different time of system to achieve the goal thing. House advancement or building improvement can be elucidated as a project as it has start and end dates and required different sort of activities to complete the endeavour.

Project management is the route toward using learning, capacities, tools, and techniques to achieve the essential of the project. Each and every activity of the project interface with each other and facilitated exertion the project can be portrayed as temporary effort of group of people to make unique thing as the output of the system. The project has described the start and end point. Each project needs different time of system to achieve the goal thing. House advancement or building improvement can be elucidated as a project as it has start and end dates and required different sort of activities to complete the endeavour.

Project management is the route toward using learning, capacities, tools, and techniques to achieve the essential of the project. Each and every activity of the project interface with each other and facilitated exertion of each labourer is fundamental to achieve the project goals (PMBOK 2004).The guideline parts of the project management are achieving the degree, time, cost and quality according to the assertion. Project Cycle Management (PCM) portrays all the management practices related with the project life cycle (Novartis Foundation 2010). The PCM clears up five phases named;

  • Project recognizing verification
  • Project plan, design, and masterminding
  • Project execution and watching
  • Project review and evaluation
  • Impact evaluation

Akarakiri, Irefin and Olateju (2012) communicated that project management consolidates management limits named masterminding, dealing with, organizing and controlling. The standard obligation of project manager is administering resource inside the money related arrangement and achieves the project goals. The project management offers the ability to envision resource and timetable for particular work. Additionally, the project management achieves the targets, for instance, productivity, quality, and cost-ampleness.

Project control is a formal strategy of project management. Project control has a direct influence on project progress. The minor issue of the project leads to project frustration. The project control related with scope, change, timetable, cost, and Risk(Solís-Carcaño, Corona-Suárez and García-Ibarra 2015). The Program Evaluation Revie Technique (PERT) strategy is incredibly outstanding and basic system to project control. This instrument registers thereal time to complete the project. This instrument processes the traverse of every task and furthermore the duration of the overall project (Solís-Carcaño, Corona-Suárez and García-Ibarra 2015). Also, Critical Path Method (CPM) in like manner use in projects to plan and control the project. Project control screens and allot essential resources for fundamental activities to furnish the project. The clarifications for the failure of a projectors nonattendance of correspondence, quick fundamental authority, the problem with time surveying and configuration not as showed by the external condition activities and decisions. of each labourer is fundamental to achieve the project goals (PMBOK 2004).The guideline parts of the project management are achieving the degree, time, cost and quality according to the assertion. Project Cycle Management (PCM) portrays all the management practices related with the project life cycle (Novartis Foundation 2010). The PCM clears up five phases named;

  • Project recognizing verification
  • project plan, design, and masterminding
  • Project execution and watching
  • Project review and evaluation
  • Impact evaluation

Akarakiri, Irefin and Olateju (2012) communicated that project management consolidates management limits named masterminding, dealing with, organizing and controlling. The standard obligation of project manager is administering resource inside the money related arrangement and achieves the project goals. The project management offers the ability to envision resource and timetable for particular work. Additionally, the project management achieves the targets, for instance, productivity, quality, and andcost-ampleness.

Project control is a formal strategy of project management. Project control has a direct influence on project progress. The minor issue of the project leads to project frustration. The project control related with scope, change, timetable, cost, and Risk (Solís-Carcaño, Corona-Suárez and García-Ibarra 2015). The Program Evaluation Revie Technique (PERT) strategy is incredibly outstanding and basic system to project control. This instrument registers thereal time to complete the project. This instrument processes the traverse of every task and furthermore the duration of the overall project (Solís-Carcaño, Corona-Suárez and García-Ibarra 2015). Also, Critical Path Method (CPM) in like manner use in projects to plan and control the project. Project control screens and allot essential resources for fundamental activities to furnish the project. The clarifications for the failure of aprojectare nonattendance of correspondence, quick fundamental authority, the problem with time surveying and configuration not as showed by the external condition activities and decisions.

Information System

Current authoritative setting information is extremely significant angles as it settles on precise choice identified with the association and exhibitions of the company. The key factor of the information system or information management is giving the right information at ideal time (Alcamí and Carañana 2012). The best directors utilize the information to anticipate the future, make an arrangement and control the hierarchical exercises keeping in mind the end goal to upgrade their piece of the pie. The information can gather through the formal or casual source to get ready and plan for what’s to come. Crude information has no importance or nobody can utilize them without change to information. All the association presser with the high many-sided quality and the high rivalry in the business. In this way, the association needs to take inaccurate choice on time and productively. Information system (IS) is a system which creates by utilizing diverse segments and gives vital information to choice making. IS improves the proficiency and viability of the association which builds the authoritative efficiency. The writing clarifies distinctive sort of IS named Management Information system (MIS), Expert system and neural system, value-based process system and Decision Support system. Currently, most of the organizations utilize Management Information system (MIS) as May be. This system improves the exhibitions of the management. As per the Tripathi, 2011 referred to in MIS have three levels named operational, center management and best management. MIS gives vital information to the decision-production of the company. Manufacturing organizations utilize alarger amount of crude materials, last items and HR for their creation procedure which hard to deal with physically. The MIS system produces point by point reports about every division, enhance the speed, quality, and exact reports. What’s more, oversee client and providers. The creator clarifies the distinction between the IS following.

MIS (Management Information System): this sort of system gathers the information by the exchange preparing system and utilizes that information to make reports. These reports can be utilized to tackle the authoritative issues and foresee what’s to come.

Exchange Process system: This sort of system gathers, process, store, show or wipe out exchanges of the association. These systems permit doing various exchanges all the while. By utilizing this kind of information, the association can make charging, wages, calendar and check enrol. Choice Support System: This kind of system settles on choices by working and breaking down the information. This sort of system enhances the nature of overseeing choice. DSS tackles the issues by utilizing outer information. Information System (IS): this system stores information that give ongoing and exact information.

Importance of Information Management System

Current hierarchical setting information is exceptionally significant perspectives as it settles on love exact choice identified with the association and exhibitions of the company. The key factor of the information system or information management is giving the right information at perfect time (Alcamí and Carañana 2012). The best supervisors utilize the information to anticipate the future, make an arrangement and control the hierarchical exercises so as to upgrade their piece of the pie. The information can gather through the formal or casual source to get ready and plan for what’s to come. Crude information has no importance or nobody can utilize them without change to information. All the association presser with the high intricacy and the high rivalry in the business. Hence, the association needs to take an accurate choice on time and effectively. Information system (IS) is a system which creates by utilizing distinctive segments and gives essential information to choice making (YADETA 2016). IS improves the proficiency and adequacy of the association which expands the authoritative efficiency. The writing clarifies distinctive sort of IS named Management Information system (MIS), Expert system and neural system, value-based process system and Decision Support system. Currently, most of the organizations utilize Management Information system (MIS) as Seems to be. This system improves the exhibitions of the management. As per the Tripathi, 2011 referred to in MIS have three levels named operational, center management and best management. MIS gives vital information to the decision-production of the company. Manufacturing organizations utilize alarger amount of crude materials, last items and HR for their creation procedure which hard to deal with physically. The MIS system produces point by point reports about every division, enhance the speed, quality, and precise reports. What’s more, oversee client and providers. The creator clarifies the contrast between the IS following. MIS (Management Information System): this sort of system gathers the information by the exchange preparing system and utilizes that information to make reports. These reports can be utilized to take care of the authoritative issues and foresee what’s to come.

Exchange Process system: This kind of system gathers, process, store, show or wipe out exchanges of the association. These systems permit doing different exchanges all the while. By utilizing these sort of information, the association can make charging, wages, timetable and check enlist.

Choice Support System: This sort of system settles on choices by working and examining the information. This kind of system enhances the nature of overseeing choice. DSS takes care of the issues by utilizing outer information.

Information System (IS): this system stores information that give continuous and exact information.

Recommendation and Critical Application

Currently, MAS Holdings use mobile and cloud technologies as technology solutions of the organization. In addition, the company gets the support of different software vendors to enhance their service and customize the consumer-driven solution. The company identifies the importance of technology for manufacturing company as it helps to compete with the others. The company uses SAP and six sigma approach to the company which enhances the effectiveness and efficiency of the organization. Further, the management can generate accurate reports such as inventory level, attendance; resource planning and etc. due to all these IS use in the company. The system makes easy the activities such as financing, payroll, and manufacturing.

OPERATION MANAGEMENT AND CRITICAL ANALYSIS

Operation management characterized by the Porter (2009) as the way that association creates or convey merchandise and ventures to their clients. Stevenson (2002) explained the operation management as process that makes merchandise or administration. This considers estimating, scope quantification, booking, overseeing stock, quality confirmation, and worker inspiration. Significance of operation management unmistakably recognized by the Japanese producers. This drives to distinguish the significance of operation management by other assembling and administration associations. Current market isn’t care for customary showcasing system. Current market has numerous contenders and high rivalry in the market. In this way, each organization needs to contend with others successfully. Operation procedure accomplishes the hierarchical mission and support to corporate technique of the organization (Ramanujan 2012). The operation management round-up forms in administration and assembling association. Upgrades the profitability of the association and assumes a key part in an organization. Operation management exercises are the center of all the business. client benefit, quality confirmation, generation arranging, creation control, plan the work, work configuration, stock management and so on are a few cases. The operation management capacities help to the success of the association.

CONCLUSIONS

The operation management is important management concept in an organization as it covers theoverall function of the company. Operation management discipline named as inventory management, capacity management, project management, risk management, quality management, and waste management. All these disciplineshelp to enhance the productivity of the organization and enhance the efficiency and effectiveness of the process. the advanced technology helps to compete with other and add more values to each process of the organization as itssupports to coordinate and maintain thestrong relationshipwith all the department in the company. Operation manager has many responsibilities such as dealing with the employees, communicate and coordinate with other department and solve and find amodern method for organizational issues.

In this document, the author discusses thecurrent situation of the MAS Holding and discuss the relevant operation management discipline suitable to solve the issues. The author used inventory management, capacity management,and quality management to solve the current issues in the organization. Moreover, the author discusses theimportance of the project management and Information system to the company.

 

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